Position Title

Senior Coordinator, Data Operations

Position Type

Full-time (Exempt)

Reporting to

Senior Manager, Data Strategy & Operations 

Position Summary

The Senior Coordinator of Data Operations coordinates projects for the Data & Technology department, improves business processes across departments, and delivers Salesforce reporting and dashboards that help TMF teams make decisions. This role coordinates the full project lifecycle, from intake and requirements gathering through implementation and staff training.

Reporting to the Senior Manager of Data Strategy & Operations, this senior coordinator coordinates work across departments, tracks and communicates project status, and supports the successful delivery of technology solutions. The role requires advanced Salesforce skills for reporting and dashboards. 

TMF will accept applications from anywhere in the continental United States but there is a preference for candidates who live near a TMF office.

About Travis Manion Foundation

Travis Manion Foundation (TMF) unites communities to strengthen America's national character by empowering veterans and families of fallen to develop and lead future generations. In 2007, 1stLt Travis Manion was killed in Iraq while saving his wounded teammates. Travis' legacy lives on in the words he spoke before leaving for his final deployment, "If Not Me, Then Who..." Guided by this mantra, veterans continue their service, develop strong relationships with their communities, and thrive in their post-military lives by serving as character role models to youth. As a result, communities prosper and the character of our nation’s heroes lives on in the next generation.

Duties and Responsibilities

Responsibilities include but are not limited to the following:

Business Process & Requirements

• Partner with TMF departments to map current business processes and find ways to streamline workflows.
• Lead requirements-gathering sessions and turn stakeholder requests into clear, actionable technical tasks.
• Serve as the primary liaison between staff and the Data & Technology team.
• Recommend process and system improvements based on how teams actually work.

Project Management

• Coordinate Data & Technology projects across departments, from intake through launch.
• Manage project scope, schedules, and deliverables; track progress and flag risks and blockers early.
• Provide regular status updates and visibility reports to D&T leadership and stakeholders.
• Maintain clear project documentation so technical teams and stakeholders share the same timelines and expectations.
• Coordinate meetings, demos, and feedback sessions that help increase system adoption.

Reporting & Dashboards

• Build and maintain Salesforce reports and dashboards that give departments actionable insights.
• Work with stakeholders to define what they need to measure and how they will use the data.
• Follow organization-wide reporting standards to keep reports accurate, consistent, and easy to use.
• Train staff to find, use, and build basic reports on their own.

Systems Support

• Manage intake of data and system requests and prioritize them with D&T leadership.
• Perform routine Salesforce administration, including user support and data quality audits.
• Create user documentation and training materials for new solutions and train staff.
• Escalate complex technical builds to the Senior Manager of Data Strategy & Operations.

Qualifications

• Bachelor’s Degree (or previous military service) is preferred; minimum of 2 years of Salesforce administration experience and experience in project management, business analysis, or data operations.
• Salesforce Administrator certification required.
• Experience with advanced Salesforce reporting and dashboard skills, including report types, joined reports, and dashboard design. 
• Proficiency in Salesforce basic configuration and other systems such as Microsoft Office Suite, Google Workspace, and Airtable. 
• Demonstrated success managing technology projects from concept to implementation.
• Experience gathering requirements and documenting business processes. 
• Some additional preferred but not required qualifications:
• Familiarity with Agile or hybrid project management methodologies.
• Experience with data integrations, Tableau, or LMS systems.
• Knowledge of nonprofit operations, program delivery, or fundraising systems.
• Excellent communicator who can explain technical concepts to non-technical audiences. 
• Self-starter with strong interpersonal skills who identifies blockers and drives projects to completion. 
• Self-reliant and initiative-driven, while being an effective, collaborative team member. 
• Stays focused and efficient under pressure and in a changing environment. 
• Energetic, flexible, and proactive with dedication to the mission of Travis Manion Foundation and a passion for service and community development.
• Military service or connection to the U.S. military is a plus, but not required.
• Must have a car in working condition and a valid driver's license. Proof of automobile insurance is required. TMF reimburses mileage when a personal vehicle is used for business travel.
• 3 to 5 trips per year to support TMF programming and events, including staff training during the first week of March.

Compensation

For the past eight years, Travis Manion Foundation has been recognized as a “Best Nonprofit to Work For” by the Nonprofit Times.

The pay for this position is $60k and is based on the candidate’s work experience, skills, and abilities. TMF offers a benefits package, which includes medical and dental, short-term disability, long-term disability, life and participation in our 401(k) program, to name a few. In addition, we have an attractive PTO policy along with holidays and paid parental leave.

Equal Opportunity Employer

TMF is committed to an environment in which all individuals are treated with respect, dignity and equal opportunity without discrimination or harassment on the basis of race, color, religion/creed, sex, sexual orientation, national origin, ancestry, ethnicity, gender or gender identity, age, genetic information, marital and partnership status, familial status, alienage or citizenship status, handicap, disability or perceived disability, pregnancy, arrest or conviction record, consumer credit status, unemployment status, caregiver status, victim of domestic violence, sexual violence or stalking, military and veteran status and any other category protected by federal, state, city and local laws.

At TMF, one of our main priorities is to create an inclusive culture where all forms of diversity are seen as real value for our leaders, staff, board, members and those we serve. Many of the greatest ideas come from a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive environment.

Application Procedure

Qualified candidates should submit a resume and a cover letter (with salary requirements) describing their background as it relates to the position description. Applications will be accepted on a rolling basis until a final candidate is selected. Submit all information via email to [email protected].

**No phone calls or faxes. Due to the volume of applications, TMF cannot notify applicants of the status of their applications unless an interview is requested.